[vc_row full_width=”stretch_row” css=”.vc_custom_1664955206722{margin-bottom: 0px !important;padding-top: 10% !important;padding-bottom: 10% !important;background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/10\/9.-Services.-SAV.jpg?id=2292) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”bandeauNeyret”][vc_column css=”.vc_custom_1637926207725{margin-top: 15px !important;padding-top: 15px !important;}”][vc_column_text css=”.vc_custom_1666006862880{margin-top: 0px !important;padding-top: 0px !important;}”]\r\n

After-Sales Service<\/strong><\/span><\/h1>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1650960332847{margin-top: 3% !important;margin-bottom: 3% !important;}”][vc_column][vc_column_text]neyret group assists the customer anywhere worldwide, and can provide training in various aspects: phoning, remote, onsite training. Our teams are there to respond quickly and to satisfy the customer needs, as a basis of long-term relationship.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1650900105394{margin-top: 0px !important;margin-bottom: 0px !important;background-color: #e0e0e0 !important;}”][vc_column][vc_column_text]\r\n

Technical Assistance<\/span><\/h2>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645433010342{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #050839 !important;}”][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

SUPPORT<\/span><\/h3>\r\nNeyret Group supports the customers in the installation of any equipment, to plan the preventive maintenance and during troubleshooting operations. Neyret Group can also provide support to machine audits, overhaul and equipment transfer. Our experts can travel worldwide for regular checks and machine repairs.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1659535283328{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/assistance-technique-sur-site-client.jpg?id=1226) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645436915341{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}” el_class=”row-inverse”][vc_column width=”1\/3″ css=”.vc_custom_1659535297496{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/stock-des-pieces-de-rechange-neyret-group.jpg?id=1232) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

SPARE PARTS<\/span><\/h3>\r\nWe manufacture specific parts in our machine shops and keep a stock of standard spare parts to guarantee quick delivery in case of breakage. We accompany you to build up your stock of spare parts as soon as the machine is installed, which eliminates delivery delays on these critical parts.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645433010342{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #050839 !important;}”][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

MACHINE AUDIT<\/span><\/h3>\r\nUpon request, neyret group can make full machine audit, prepare a detailed report with all the recommendation and already proceed during the audit at some adjustments. The recommendations are prioritized from urgent necessary repair to preventive repair or checks.\r\nThe audit can be done along with the customer, thus improving his knowledge.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1659535309856{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/audit-sur-site-d-une-ligne-d-assemblage.jpg?id=1227) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1648542107544{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #e0e0e0 !important;}”][vc_column][vc_column_text]\r\n

Service Contracts<\/span><\/h2>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645436925070{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}” el_class=”row-inverse”][vc_column width=”1\/3″ css=”.vc_custom_1659535323632{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/services-de-maintenance-et-de-controle-d-une-ligne-d-assemblage.jpg?id=1231) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]Yearly Service Contract are also available. Each contract is customized and agreed upon with each customer. These contracts provide annual audits, technical discussions, repairs, trainings, OEE improvement plan, and take in account whether there is on single machine or a fleet of machines.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1648542107544{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #e0e0e0 !important;}”][vc_column][vc_column_text]\r\n

Remote Assistance<\/span><\/h2>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645433010342{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #050839 !important;}”][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

HOT LINE \u2013 WITH OR WITHOUT REMOTE<\/span><\/h3>\r\nTo be more reactive, we can assist the customer to diagnostic a problem or to assist for repairing using phone, email or remote live. Using the remote live link to the machine PLC or the vision PC, it is very convenient for our experts to make a primary diagnosis then to find a solution or to propose a temporary solution to continue running. Afterward, we can intervene on site or guide the customer technician using the NEYRA remote kit. <\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1659535338970{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/assistance-clients-neyret-group.jpg?id=1225) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645436931266{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}” el_class=”row-inverse”][vc_column width=”1\/3″ css=”.vc_custom_1659535351787{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/kit-d-assistance-en-telemaintenance-neyra.jpg?id=1228) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

REMOTE ASSISTANCE VIDEO KIT: NEYRA\u00ae<\/span><\/h3>\r\nTo better identify the root cause of a machine fault on real time, as an option, we can provide an augmented reality video kit called NEYRA\u00ae. It includes a web cam, a Bluetooth headset and PC tab, i.e., like a Microsoft Surface Pro. NEYRA\u00ae features live video, audio, chat, share screen and guidance using a PC tab or a smartphone.\r\nOur experts can view the exact situation on the machine in live video, while sharing drawings, screenshots on the PC tab and talking in live on Skype, Teams. The 3D drawings display helps to identify the parts with colors thus to facilitate the communication and to better guide the operator during the intervention.\r\nThe NEYRA\u00ae kit can be used to also train remotely the operators and the service technicians.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1648542107544{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #e0e0e0 !important;}”][vc_column][vc_column_text]\r\n

Machine relocation<\/span><\/h2>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645433010342{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #050839 !important;}”][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]In case of relocation of production, neyret group can help to uninstall, transfer, reinstall and commission again the machine. All operation is turnkey service including packaging, transportation and training to the new teams.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1665070279432{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/10\/transfert-des-lignes-d-assemblage-scaled.jpg?id=2490) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1648542107544{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #e0e0e0 !important;}”][vc_column][vc_column_text]\r\n

Equipment overhauling<\/span><\/h2>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645436931266{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}” el_class=”row-inverse”][vc_column width=”1\/3″ css=”.vc_custom_1659535380762{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/maintenance-d-une-machine-d-assemblage.jpg?id=1229) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]Our machines are long life machines especially the mechanical cam type machines. However, to last longer, we can offer to overhaul the machines and\/or to replace obsolete devices such as computers, vision camera, sensors\u2026. And\/or to install retrofits.\r\n

MACHINE REPAIR<\/span><\/h3>\r\nAfter several years the machine experienced usage wear that can reduce the original performance.\r\n\r\nA full machine maintenance will:\r\n

\r\n \t
• Retrieve the efficiency and quality almost like the original<\/li>\r\n \t
• Replace used or obsolete parts<\/li>\r\n \t
• Install new features\/retrofits<\/li>\r\n \t
• Keep a safe machine<\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1645433010342{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #050839 !important;}”][vc_column width=”2\/3″][vc_column_text el_class=”txtBGHeight”]\r\n

  MODERNIZATION<\/span><\/h3>\r\nTo update the machines to the latest development or market demands, we can implement the following:<\/span>\r\n

  \r\n \t
  • Improve or add more safety on the machine<\/span><\/li>\r\n \t
  • Update the machine according to the new standards<\/span><\/li>\r\n \t
  • Improve the stations<\/span><\/li>\r\n \t
  • Modification or adding new features<\/span><\/li>\r\n \t
  • Increase the performance (speed\u2026)<\/span><\/li>\r\n \t
  • Add more controls<\/span><\/li>\r\n \t
  • Install connecting systems for better monitoring or remote<\/span><\/li>\r\n \t
  • Links with other machines<\/span><\/li>\r\n \t
  • Make automatic some manual processes (feeders\u2026)<\/span><\/li>\r\n \t
  • Upgrade versioning of various program, change computers, PLC, Testing devices\u2026<\/span><\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1659535394306{background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/08\/retrofit-et-modernisation-des-machines-d-assemblage.jpg?id=1230) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”imgBGHeight”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”bouton” css=”.vc_custom_1650529908014{background-color: #050839 !important;}”][vc_column][vc_column_text el_class=”bouton”]\r\n

    DISCUSS YOUR PROJECT WITH OUR TEAM<\/span><\/strong><\/span>\r\nContact us<\/a><\/span><\/span><\/span><\/p>\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row full_width=”stretch_row” css=”.vc_custom_1664955206722{margin-bottom: 0px !important;padding-top: 10% !important;padding-bottom: 10% !important;background-image: url(https:\/\/neyretgroup.com\/wp-content\/uploads\/2022\/10\/9.-Services.-SAV.jpg?id=2292) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”bandeauNeyret”][vc_column css=”.vc_custom_1637926207725{margin-top: 15px !important;padding-top: 15px !important;}”][vc_column_text css=”.vc_custom_1666006862880{margin-top: 0px !important;padding-top: 0px !important;}”] After-Sales Service [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1650960332847{margin-top: 3% !important;margin-bottom: 3% !important;}”][vc_column][vc_column_text]neyret group assists the customer anywhere worldwide, and can provide training in various aspects: phoning, remote, onsite training. Our teams…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2596,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2616","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\n